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History of Ansafone, the Outsourcing Customer Service Provider

Founded in 1970, Ansafone Contact Centers is a Outsourcing Customer Service Provider, located in downtown Santa Ana, CA. Incorporated as Ansafone Contact Centers, a Division of Ephonamation.com in December 1999, this privately held company is now directed by President, Randall J. Harmat, who succeeded his father, Joseph Harmat a decade ago. During his tenure, Ansafone has most assuredly succeeded in its quest to recruit and retain a premier management team to carve its course into the 21st century.

 

Ansafone's corporate philosophy is to combine state of the art technology with old-fashioned customer service. Aggressive marketing and a total commitment to quality have made Ansafone into the fastest growing call center in Southern California. Offering a wide range of services, Ansafone supports one of the most diverse groups of clients in the industry. Services include bilingual inbound/outbound telemarketing, third party verification, direct response order-taking, catalog sales, seminar reservations and appointment setting, database management, direct mail, voice mail and customized customer service operations. Customer service operations include real-time online data access to our clients mainframe databases via the internet or direct connect.

 

We welcome you to come by and visit our State-of-the-Art call center anytime.

 


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Latest News
12/15/2009
Ansafone Contact Centers Has Obtained PCI Compliance Certification
12/07/2009
Ansafone Contact Centers Names Geoffrey C. Barlow - VP, Client Relations and Global Services
11/10/2009
Sales Veteran Bret Butterfield Joins Ansafone Contact Centers As Vice President, Business Development & Marketing
11/03/2009
Ansafone Communications Changes Name to Ansafone Contact Centers: New Logo and Tagline Refreshes the 40 Year Brand
07/10/2009
Sales Veteran Bret Butterfield Joins Ansafone Contact Centers As Vice President, Business Development & Marketing
02/26/2009
Randy Harmat, CEO is nominated for 2009 Excellence in Entrepreneurship Awards by the Orange County Business Journal
02/01/2009
Aggressive sales and marketing plan being launched
01/15/2009
Stewart J Wolfenson joins as Director of Sales
01/10/2009
Randy Harmat on the board of west coast ATA chapter.
01/01/2009
No jobs are being eliminated despite economic slowdown
08/01/2008
Jennifer Oliveros joins SOCAP International
07/06/2008
Ansafone’s CEO, Randy Harmat, selected for MIT’s “Entrepreneurial Masters ” program.
07/03/2008
Ansafone Contact Centers celebrates 4th of July from coast to coast with Employee picnics and party’s .
06/20/2008
Ansafone joins SOCAP International as call center vendor.
06/18/2008
Ansafone & Telecenter form strategic relationship for offering customized call center solutions
06/17/2008
Ansafone & Prosodie International form strategic partnership for co-marketing customized solutions.
01/01/2008
Ansafone Contact Centers acquires key mid-west call center location in Kansas City, Missouri.
 
 
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