Santa Ana, CA – March 1, 2010 - Ansafone Contact Centers, a leading provider of outsourcing services,announced that it has been selected a winner of the Customer Interaction Solutions magazine’s 17th Annual Marketing Via Phone (MVP) Quality award. The award is presented annually to companies that have demonstrated the highest commitment to quality, excellence, and customer service. This award is in the integrated inbound and outbound business-to-consumer category. 

“MVP Quality Award winners have proven their sophistication of quality measures introduced to the contact center.These leading-edge companies have adopted new technologies and improved the standards for quality interaction,” said Rich Tehrani, CEO, TMC. “Each of the winning companies demonstrated a true commitment to high ethical standards, stringent policies and challenging goals.”  

"Our clients trust us with their most valuable resources - their customer relationships. We understand that maintaining and growing these relationships requires our commitment to agent training and dynamic quality strategies that keep employees focused on meeting customer needs," said Randy Harmet, Ansafone’s CEO. "Ansafone combines the expertise of our highly trained agents, specialized industry knowledge, and proven operational processes and technologies to drive the highest quality customer interactions."

  About Ansafone Communications
Ansafone Communications is a full service contact center company who has been providing superior service to their clients for over 40 years.  Headquartered in Santa Ana, CA, Ansafone has 10 contact centers in 6 states .  Ansafone also offers offshore options through strategic partners.  The company provides excellent service through their focus on quality, a rigorous recruiting and hiring process, and a continuous improvement approach that delivers a quantifiable value and reduces overall costs.  Their client base is very diverse crossing over several industries within the Fortune 500. More information can be found at www.ansafone.com