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Call Center Services

Inbound | Outbound | Telemarketing | Answering Services

  

Ansafone is your one stop halt for all contact center solutions. Our Call Center Services provide a wide gamut of services from inbound, outbound, telemarketing to answering services. The call center provides services through its well trained and motivated customer service representatives. It operates both as bilingual and multilingual call center. 

  

We are spread across 8 US states. Ansafone’s customer satisfaction rate is well known throughout the industry. We combine both technological advances along with old fashioned customer services giving your business an edge.  


Ansafone's advanced technology, including its Computer Telephony Integration (CTI), Automatic Call Distribution (ACD), Dialed Number Identification Service (DNIS), Automatic Number Identification (ANI) and Digital Voice Recording (DVR), enables us customize each customer's telemarketing campaign to maximize effectiveness and efficiencies. Our IVR voice logger records every call, and can be sorted by a variety of queries.


Our CSRs are trained to work on to build rapport, ensure long term customer loyalty, handle upset customers and complaints and negotiate product deals. They aim to surpass all expectations.


Click here to get your Call Center Services quote or call us at 800-510-0514


Inbound Customer Care: Ansafone Contact Centers sales force assist you in selecting the programs that best suit your business needs. With our experience within the call center industry we have developed numerous templates and scenario studies that best capture and encapsulate your venture concept or meet your business objectives and needs.


Outbound Call Center:  Ansafone can handle all pledge mailings, certifications, and reporting vehicles. We generate hot sales leads for you.. Ansafone Contact Centers provides outbound programs designed to enhance customer Telemarketing service, member relations, follow-up, and retention programs. We have established expertise in fundraising for a number of not-for-profit organizations. 

  

Click here to get your Call Center Services quote or call us at 800-510-0514. 

  

B2B Telemarketing: At Ansafone we provide a unique marketing strategy for B2B telemarketing. It guarantees to give you maximum leads and close the sales too. Ansafone can handle all your outbound telemarketing needs from lead generation  to product sales. 

  

Answering Services: Ansafone has been in the call center business for over 30 years and has grown to be one of the largest bilingual answering services in Southern California. Our success has always been measured by your success. 

  

Click here to get your Call Center Services quote or call us at 800-510-0514.  

       
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Latest News
12/15/2009
Ansafone Contact Centers Has Obtained PCI Compliance Certification
12/07/2009
Ansafone Contact Centers Names Geoffrey C. Barlow - VP, Client Relations and Global Services
11/10/2009
Sales Veteran Bret Butterfield Joins Ansafone Contact Centers As Vice President, Business Development & Marketing
11/03/2009
Ansafone Communications Changes Name to Ansafone Contact Centers: New Logo and Tagline Refreshes the 40 Year Brand
07/10/2009
Sales Veteran Bret Butterfield Joins Ansafone Contact Centers As Vice President, Business Development & Marketing
02/26/2009
Randy Harmat, CEO is nominated for 2009 Excellence in Entrepreneurship Awards by the Orange County Business Journal
02/01/2009
Aggressive sales and marketing plan being launched
01/15/2009
Stewart J Wolfenson joins as Director of Sales
01/10/2009
Randy Harmat on the board of west coast ATA chapter.
01/01/2009
No jobs are being eliminated despite economic slowdown
08/01/2008
Jennifer Oliveros joins SOCAP International
07/06/2008
Ansafone’s CEO, Randy Harmat, selected for MIT’s “Entrepreneurial Masters ” program.
07/03/2008
Ansafone Contact Centers celebrates 4th of July from coast to coast with Employee picnics and party’s .
06/20/2008
Ansafone joins SOCAP International as call center vendor.
06/18/2008
Ansafone & Telecenter form strategic relationship for offering customized call center solutions
06/17/2008
Ansafone & Prosodie International form strategic partnership for co-marketing customized solutions.
01/01/2008
Ansafone Contact Centers acquires key mid-west call center location in Kansas City, Missouri.
 
 
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