What Is Customer Churn Rate, and How Do You Avoid It?

what is customer churn rate and how do you avoid it

Businesses are obsessed with numbers like customer churn rate. They have to be. Performance numbers directly reflect the state of any particular business. Important numbers about material costs, inventory, logistics and production rates are all used to measure current company conditions. Hidden in among all the numbers, graphs, and charts is the most significant number […]

Ansafone recognized as Outsourcing Partner of the Year

Outsourcing Partner of the Year

PRESS RELEASE – Outsourcing Customer Service Ansafone Wins 2019 Excellence in Customer Service Award Ocala, FL —May 7, 2019—Ansafone announced today that it has been named a winner in the 2019 Excellence in Customer Service Award presented by Business Intelligence Group. Ansafone was recognized because of its excellence in creating tailored solutions to answer their […]