Ansafone Contact Centers, An Award-Winning Call Center & BPO Provider!

Ansafone Contact Centers logo

We are delighted to present Ansafone Contact Centers, an award-winning call center & BPO provider for outsourced call center solutions and telecommunication services. Discover and hear from the LeadershipTeam: Randy Harmat, President/CEO, Jared Mendez, CTO, Terra Saffen, Sr. Call Center Manager and all that contribute to the culture and high performing contact center offered to brands. Here, you get a chance to hear the inside makings of who we are and what it takes to be in the industry.

We are in the “people’s business” and we are here to serve you.

Key Traits In a Health Care Call Center

Healthcare Contact Center Best Practices

Medical centers have unique contact center needs requiring specialty BPO partner to ensure compliance with federal regulations, careful handling of high call volumes and delivery of meaningful customer experiences along with implementation of industry best practices. Outsourcing partners provide a host of services for the healthcare industry. These range from patient support to provider assistance […]

An Introduction To Excellent Customer Service

excellent customer service

Ansafone is a company that’s professionally driven toward excellence. With 50 years of experience, we have customers that choose to return to us every year. We value their opinions as we focus on helping our customers achieve their goals.

PCI Compliance For Retail Call Centers

How PCI Compliance Impacts Retail Call Centers

Cyber thieves are siphoning billions of dollars each year from businesses and consumers. The retail industry must remain vigilant in protecting customers’ private information. Any company that processes credit card information by phone, fax or online must comply with the Payment Card Industry Data Security Standards (PCI-DSS). The stakes are even higher for retail call centers. In particular, those that accept, handle or store credit and debit card data for ongoing purchases or recurring billing.

Celebrating its 50th Anniversary, Ansafone Contact Centers is Your Extended BPO Partner for Call Center Solutions!

Ansafone Contact Centers logo

Celebrating its 50th Anniversary, Ansafone Contact Centers hits a major milestone in its industry and proof of longevity for providing outstanding customer experience and brand care. With an array of call center solutions such as secured text messaging, inbound calls, outbound calls, live chat, and HIPAA -compliant messaging, Ansafone is a reliable and solid call center partner that helps customize your goals for scaling, greater business expansion and world-class customer experience.