BPO Leadership Changes the Game!

Group having a business leadership and forming a partnership

When you are looking for a BPO and call center partner for your business, it is essential that you find someone who demonstrates strong and experienced leadership. Who you partner with will determine whether you elevate quickly in your business as a whole or not. As you invest time, money, and energy into cultivating a […]

Ansafone’s Customer-Centric Approach to BPO

Person drawing a business plan on a board

At Ansafone Contact Centers, we are customer-centric and know our customers extremely well before designing any call center programs for them. Our customer-centric approach towards our clients is to ensure a high-quality and stress-free partnership where we provide seamless call center solutions. However, what does ‘customer-centric’ mean for you and your business? Customer-centric means many […]

The New Model of Work -From -Home Call Center Agents!

Person working on their laptop from home with a coffee

The COVID-19 pandemic has changed the way we work, live and interact with one another. There is no doubt that the ensuing quarantine has significant effects on our day to day lives even after everything resumes normal operations for our call center agents. One thing that is a guarantee is that many new companies are […]