5 Essential Criteria To Professional Phone Etiquette

First impressions are everything. The first contact with any business is usually a simple telephone call. When you are on a call representing your business, it is crucial that you are professional, friendly, and accommodating. However, “being professional” can be defined differently depending on whom you ask. Yet, there are some essential criteria¬†to “being professional” […]

What HIPAA Compliance Means To Your Business and Your Clients

In the healthcare industry, knowing and abiding by the HIPAA regulations is of utmost importance for the patients and for the healthcare practitioner. The Health Insurance Portability and Accountability Act, commonly referred to as HIPAA, and its extensive requirements are designed to protect the importance of patient privacy. HIPAA was enacted in 1996 and was […]

3 Important Considerations For Moving Forward in 2020

Businesses are getting back to work and society is slowly starting to learn the ‘new normal’ in a world dealing with the COVID-19 pandemic. Companies are acclimating and getting wiser with how to form an operational plan for moving forward. However, some essential concepts need to be taken into account as you are making these […]