4 Reasons Bilingual Support is Essential
If your business is considering multilingual customer service, you likely understand the obvious benefits it brings to your customer base. This type of customer service allows your customer to interact with you in the language they feel most comfortable. Bilingual support can also be a benefit to your business. Some of the main reasons that […]
Hold and Convert Web Traffic Using Live Chat Services
Any time you consider growing your business, there are a lot of things to consider. Changing your website is an important step. Your website is your business’s online face, informing customers, providing details, and helping customers with their questions. The content found on your website will naturally answer many questions for your customers and hopefully […]
Benefits of a Virtual Assistant in Real Estate
A virtual assistant can be a great asset to any busy real estate agent. Agents need to be available to their clients many hours of the day, taking care of contracts, making and accepting bids, and handling all the calls that come in. Doing this on your own can quickly wear down any agent. A […]
Financial Service Company Seeking Call Center to Provide Account Maintenance and New Account Support for Clients
Problem A financial services company that offered debit-card based banking solutions to clients looking for an easier way to send money to friends and family living in Mexico needed support handling their incoming calls for service. Based in California, the company allowed clients to add money to debit accounts using kiosks in select locations, by […]
Answering Service vs. Virtual Assistant – How to Choose the Best Service for Your Business
Virtual assistants and answering services both provide exceptional service to your business. The one you choose will depend on the style of support that best suits your company; by understanding how each works, you can select the right service to work for you. What is a Virtual Assistant? A virtual assistant is one or […]
