Ansafone named 2017 CCW Excellence Award Finalist

CCW Excellence Award

Ansafone Recognized as Finalist for CCW Excellence Award

Nationwide Release – May 3, 2017 – The Best in Class Contact Center award is dedicated to recognizing world-class thinking, creativity and execution actors the full spectrum of call center functions.

Call Center Week (CCW) is the world’s most significant community, centered around customer management practices, call centers, and customer experience professionals. Ansafone works hard to deliver world-class customer service to both our clients and their customers and we are honored to receive recognition from this prestigious organization.

“Ansafone keeps customer service at the front of everything we do and it is nice to be recognized by our peers and such a reputable organization as a leader in the BPO and contact center industry,” Tim Astrums, Vice President of Sales and Marketing.

At Ansafone, we set the standard for contact center solutions. For over forty years, Ansafone has been evolving and adapting to changing technology, customer service demand, and contact center processes.

The winners will be named at the annual convention, as part of the annual Call Center Week kick-off celebration at 6:30 pm, Tuesday, June 27, 2017 at The Mirage Hotel in Las Vegas, Nevada.

Contact Information:

Makayla Hallford, Ansafone Media Relations


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Client Testimonials

Home Health Care Company:
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“Ansafone always goes above and beyond! They are always professional and ensure all messages are properly handled. If I have any questions or concerns, I can always count on my representative Dave! Thank you for your excellent service.”
Donation Information Hotline:
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“I am highly impressed with the exceptional level of customer service, reporting and professionalism with Ansafone.  I have worked with them for many years and found them to be action oriented and focused on quality performance.”
TAS and Call Center Support:
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"We appreciate all you have done for us in the past and wish you all the best.  Please extend my thanks to Laural and everyone at Ansafone."
Energy & Utilities:
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"I would like to express gratitude on behalf of Marion County Solid Waste for the prompt and satisfactory service you have provided to us."
Healthcare /Orthopedics:
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"Honestly, everything has been wonderful... What is most impressive to my providers and myself is the knowledge that the agents answering the phones have... It makes our jobs so much easier."