Ansafone Wins 2017 CCW Excellence Award

PRESS RELEASE

FOR IMMEDIATE RELEASE, Award 8/02/2017

ANSAFONE WINS Award AT LAS VEGAS

Santa Ana, CA (August 2, 2017) – Ansafone, a U.S. based outsourced Contact Center took the gala night of CCW Excellence Awards by storm earlier last month by winning the Best in Class Contact Center (over 200 seats) Runner-up. The prestigious ceremony which recognizes excellence in contact center and CX performance was held in Las Vegas, Nevada, last month.

The CCW Excellence Awards, in the category of Best in Class Contact Center (over 200 seats), recognize and promote the most innovative contact center solutions companies. The winners are selected by a panel of expert judges.

According to Randall J. Harmat, the sole shareholder, CEO and President of Anasafone contact centers “It was such an honor to be recognized by leading call center solutions experts for our hard work at Ansafone,” He continued “This award belongs to the entire team of Ansafone. Without everyone’s hard work, none of this would be possible. The award represents our commitment to excellence and ingenuity.”

Mr. Harmat concluded “This award is an encouraging recognition for our continuous effort in meeting our customers’ needs and living up to our brand promise of being Attentive, Reliable and Available.  The achievement of this award also confirms our commitment to redefining customer experiences in the call center solutions.  This award encourages us to proceed with our pursuit of excellence. Ansafone will never cease pursuing excellence and perfection.”

About Ansafone Contact Centers

Ansafone Contact Centers was founded 47 years ago. The corporate headquarters of the company is located in Santa Ana, CA and it is a division of Ephonomation.com Inc. since December 1999. The company provides full-service Contact Center. Ansafone provides everything from large scale contact center solutions for Fortune 1000 companies to basic answering services for small businesses. The company offers flexible and customized inbound, outbound, email and chat contact center solutions. The company has a very diverse client base with core competencies in health care/insurance, consumer goods, retail, and financial services. For more information on Ansafone, please visit http://www. www.ansafone.com or call .866-222-1788

About CCW Excellence Awards

The CCW Excellence Awards honor, recognize and promote individuals and teams who have made a commitment to driving superior contact center and CX performance. The awards are dedicated to recognizing world-class thinking, creativity, and execution across the full spectrum of contact center functions. For more information on CCW Excellence Awards, please visit http://www.callcenterweekawards.com/

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Client Testimonials

Home Health Care Company:
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“Ansafone always goes above and beyond! They are always professional and ensure all messages are properly handled. If I have any questions or concerns, I can always count on my representative Dave! Thank you for your excellent service.”
Donation Information Hotline:
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“I am highly impressed with the exceptional level of customer service, reporting and professionalism with Ansafone.  I have worked with them for many years and found them to be action oriented and focused on quality performance.”
TAS and Call Center Support:
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"We appreciate all you have done for us in the past and wish you all the best.  Please extend my thanks to Laural and everyone at Ansafone."
Energy & Utilities:
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"I would like to express gratitude on behalf of Marion County Solid Waste for the prompt and satisfactory service you have provided to us."
Healthcare /Orthopedics:
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"Honestly, everything has been wonderful... What is most impressive to my providers and myself is the knowledge that the agents answering the phones have... It makes our jobs so much easier."
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