Ansafone Wins 2017 Elite Contact Center Outsourcing Award

PRESS RELEASE

FOR IMMEDIATE RELEASE 08/02/2017

Santa Ana, CA (August 2, 2017) — Ansafone, a full service provider of inbound, outbound and e-bound outsourced contact center services across the United States, proudly announced today that the company has received the 2017 Elite Contact Center Outsourcing Award organised by TMC, a global, integrated media company helping clients build communities online, in person and in print. The award was presented by CUSTOMER magazine.

The Elite Contact Center Outsourcing Award recognizes the top inbound and outbound teleservices agencies, both domestic and international, as well as interactive inbound. Teleservices agencies are ranked for being the largest agencies in the industry as measured by the amount of billable teleservices minutes completed during the past year. The award is regarded as one of the most prestigious and respected honors in the communications and technology sector worldwide.  Winners represent prominent players in the market who consistently demonstrate the advancement of technologies.

“We are honored to be named a winner of the 2017 Elite Contact Center Outsourcing Award. Ansafone Contact Centers continues to be among the elite call centers in the world,” says Randall J. Harmat, the sole shareholder, CEO, and President of Anasafone Contact Centers “Our drive for excellence is evident in our entire team’s dedication to quality customer service.”

“On behalf of TMC and CUSTOMER magazine, I would like to congratulate Ansafone on winning the 2017 Elite Contact Center Outsourcing Award,” said Rich Tehrani, CEO, TMC. “This ranking is truly the benchmark for choosing large-size, large-capacity teleservices agencies and I am so excited to see what their future holds.”

The results of the 2017 Elite Contact Center Outsourcing Award will be published in the 2017 2nd Quarter issue of CUSTOMER magazine.

About Ansafone Contact Centers

Ansafone Contact Centers was founded 47 years ago. The corporate headquarters of the company is located in Santa Ana, CA and it is a division of Ephonomation.com Inc. since December 1999. The company provides full-service Contact Center. Ansafone provides everything from large scale contact center solutions for Fortune 1000 companies to basic answering services for small businesses. The company offers flexible and customized inbound, outbound, email and chat contact center solutions. The company has a very diverse client base with core competencies in health care/insurance, consumer goods, retail, and financial services. For more information on Ansafone, please visit http://www. www.ansafone.com or call 866-222-1788

About CUSTOMER magazine

Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry.  Please visit http://www.customer.tmcnet.com.

About TMC

Global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. This presents branding, thought leadership and lead generation opportunities for vendors/sellers. For more information about TMC, please visit www.tmcnet.com.

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