Emergency Call Center

Does Your Business Have a Reliable 24/7 Emergency Call Center?

At any moment, your customers could come face to face with a catastrophic situation that demands immediate attention from your business. These are big money projects, so you can’t afford to have a mediocre customer service department with limited availability. You need to be prepared and ready for the call when it happens. Thankfully, Ansafone is always standing by and ready to address customer emergencies for your business with our 24/7 emergency call center!

Connect Customers With an Experienced Emergency Answering Service

Timing is everything in any sort of emergency situation. It doesn’t matter if it’s a power outage, a natural disaster or any other sort of hazardous situation. Customers won’t wait for you in their time of need, so you need to act quickly, efficiently and effectively to address their immediate concerns in a professional manner.

Ansafone can serve as your dedicated emergency response call center. We have personnel who are ready to receive calls any time of day all year round. Our staff is specially trained to handle sensitive customer situations and emergencies related to water, fire, mold and biohazards. We’ll connect your customers with an actual human so that they feel the situation is being handled properly and seriously. Then, we’ll process their request and keep them on the line until we can connect them with one of your business’s technicians.

Ansafone’s Emergency Answering Services Give Your Business:

24/7 Availability

Our emergency call center prioritizes availability so that you can achieve more with your business. Emergencies always come when it’s least expected and we’ll be ready to answer the call.

Superior Customer Support

Your customers will always find a real person on the other end of the line. Our personnel are well-trained, proficient and dedicated to getting them the help they need and deserve.

Greater Business Opportunities

When you outsource your emergency call center to us, your business will achieve greater customer satisfaction and call backs without the unnecessary strain on business resources.

emergency call center agent
Priority Over Your Competitors

High customer ratings will give your business priority over your competitors. Your customers will come to find your services and response time reliable and trustworthy in addressing their needs—even in the most serious of situations.

Customized Emergency Answering Services

Take advantage of our customized emergency call center services. We organize our staff under your unique business operations to deliver first-rate responses, collect and secure client information, and treat your clients as if they were speaking directly with your business.

Industry Awards and Affiliations

Ready to start your next outsourcing project?

Contact us to set Up Your Professional Emergency Call Center Today with Ansafone! Or call 800-510-0514.

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Client Testimonials

Home Health Care Company:
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“Ansafone always goes above and beyond! They are always professional and ensure all messages are properly handled. If I have any questions or concerns, I can always count on my representative Dave! Thank you for your excellent service.”
Donation Information Hotline:
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“I am highly impressed with the exceptional level of customer service, reporting and professionalism with Ansafone.  I have worked with them for many years and found them to be action oriented and focused on quality performance.”
TAS and Call Center Support:
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"We appreciate all you have done for us in the past and wish you all the best.  Please extend my thanks to Laural and everyone at Ansafone."
Energy & Utilities:
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"I would like to express gratitude on behalf of Marion County Solid Waste for the prompt and satisfactory service you have provided to us."
Healthcare /Orthopedics:
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"Honestly, everything has been wonderful... What is most impressive to my providers and myself is the knowledge that the agents answering the phones have... It makes our jobs so much easier."
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