Collaborating with a healthcare call center
is often the key resource in implementing successful patient engagement and retention strategies. You build credibility as a quality provider every time you promptly answer patients’ calls, remind them of their upcoming appointments, provide accurate information about their health benefits and follow through on your medical authorizations. Preventable medical errors originate 86 percent of the time from the administrative level. Ansafone relieves the burden of constant interruptions that often cause front office staff to shift their focus from critical tasks.