How long have you been in business and do you have any awards for contact center performance in your history?

Ansafone Contact Centers has been in business for over 50 years and has received many awards in the industry. Most recently, Ansafone won the 2019 Excellence in Customer Service Award presented by Business Intelligence Group for creating tailored solutions to answer their client’s needs. Other awards include ranking as a 2017 CCW Excellence Awards finalist, recognition as a Contact Center Outsourcing 2017 Elite, and wining the TMC Customer MVP Award in both 2016 and 2013. Also worth noting, Ansafone qualified for Inc. 500, making it one of top 500 companies based on its revenue growth rate.

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Client Testimonials

Home Health Care Company:
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“Ansafone always goes above and beyond! They are always professional and ensure all messages are properly handled. If I have any questions or concerns, I can always count on my representative Dave! Thank you for your excellent service.”
Donation Information Hotline:
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“I am highly impressed with the exceptional level of customer service, reporting and professionalism with Ansafone.  I have worked with them for many years and found them to be action oriented and focused on quality performance.”
TAS and Call Center Support:
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"We appreciate all you have done for us in the past and wish you all the best.  Please extend my thanks to Laural and everyone at Ansafone."
Energy & Utilities:
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"I would like to express gratitude on behalf of Marion County Solid Waste for the prompt and satisfactory service you have provided to us."
Healthcare /Orthopedics:
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"Honestly, everything has been wonderful... What is most impressive to my providers and myself is the knowledge that the agents answering the phones have... It makes our jobs so much easier."