What core values should I look for when choosing a contact center?

When trusting a contact center to represent your brand, it’s important to take into consideration the core values that defines the company of your choosing. Think partnership. Think transparency. Think culture. Most importantly, you want the agency to have a customer-centric approach. Ansafone’s entire business model is centered around customers. You can rest assured that this call center will strive to meet customer needs at every point of contact. Other core values that set Ansafone apart include:

1 – Customer Focused

2 – Acts of Kindness

3 – Teamwork

4 – Continuous Improvement

5 – Integrity

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Client Testimonials

Home Health Care Company:
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“Ansafone always goes above and beyond! They are always professional and ensure all messages are properly handled. If I have any questions or concerns, I can always count on my representative Dave! Thank you for your excellent service.”
Donation Information Hotline:
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“I am highly impressed with the exceptional level of customer service, reporting and professionalism with Ansafone.  I have worked with them for many years and found them to be action oriented and focused on quality performance.”
TAS and Call Center Support:
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"We appreciate all you have done for us in the past and wish you all the best.  Please extend my thanks to Laural and everyone at Ansafone."
Energy & Utilities:
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"I would like to express gratitude on behalf of Marion County Solid Waste for the prompt and satisfactory service you have provided to us."
Healthcare /Orthopedics:
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"Honestly, everything has been wonderful... What is most impressive to my providers and myself is the knowledge that the agents answering the phones have... It makes our jobs so much easier."