Your Government Partner in Customer Experience!

In today’s economy and current condition such as COVID-19, national crisis or health crisis is inevitable, but it is how you prepare that matters. We want to help our communities and help any government agencies with any call center solutions.

As an experienced, reliable call center provider, we are geared to help government agencies in high volume calls, customer care, and helping communities get back on their feet.

Ansafone Contact Centers is equipped to support many diverse initiatives for federal, state and local government agencies. We offer contact center services around the U.S and we also utilize our robust At -Home customer service model, as well. These capabilities allow us the flexibility to react and support any type of crisis. If you work in the public sector, whether it be state or federal, it is imperative to provide effective communications to your residents of your town, city or state.

What We Can Do for You:

Provide 24/7/365 call center support.
Enhance your customer service experience.
Provide the most robust telephony and technology in the industry to accommodate any task.
Bilingual services.

Our Government Experience Includes:

State of Louisiana
FEMA for Hurricane Sandy

Built on 50 years of world-class customer experience and brand care, Ansafone Contact Centers can help elevate your business to the next level. As an award-winning call center provider, we are here to integrate your high- volume calls with personalized care and communications.

50 years of World-Class Customer Experience and Brand Care.

Professional, well-trained agents to represent you.

Capacity to scale and support on short notice.

2019 Customer Experience Award - Business Intelligence Group.

About Rebecca Scott:

As a Business Development Consultant, I have spent the last 7 years in customer service, customer retention and sales role for Dish, DirecTV & Bluehost. With my extensive years of experience, I’ve come to understand clients’ mindset and their needs. With the influence of my mother who is a Nurse Practitioner and had her own clinic, I was able to learn about the medical field and helping patients in person along with paperwork and managing the office.Through this experience, I understand the pain points in the medical field and can speak to those within the medical field with confidence. I love people. I love listening and hearing what people have to say. I love building connections, even if it’s just for a short time. When your clients know you’re listening and that you have their best interest at heart, they are willing to partner with you to find a solution that works for them.I look forward to working with you and being of service.