It’s no doubt that a 24/7 answering service is required to pick every call in need especially during a plumbing crisis. Since plumbers are typically on site working a job, there is no time to answer phone calls during normal hours, after hours or even overflow calls.
In service businesses like this, 80% of people do not leave voicemail messages and therefore, high dollars are lost because calls are not being picked up by a live person.
When a water pipe breaks or flooding occurs, having a reliable, 24/7 customer service department is vital to your plumbing business and serving your customers with the utmost care and efficiency.
With current conditions such as COVID-19, plumbing companies and other service-related companies need to start preparing and scaling. Thinking bigger, working smarter, and having a ready- to go-staff will help you stay in the game in an unsettling economy.
We want to help your company eliminate any unanswered calls, customer complaints, or potential loss revenue. We can help you with many call center solutions and add a seamless process to receiving your messages and any pertinent customer info with impeccability and professionalism.
As an experienced, reliable contact center provider, we are geared to help your business in high volume calls, customer care, and helping communities grow stronger.
Built on 50 years of world-class customer experience and brand care, Ansafone Contact Centers can help elevate your business to the next level. As an award-winning call center provider, we are here to integrate your high-volume calls with personalized care and communications.
BENEFITS TO YOU:
Our agents are the best in the industry. We realize that we become the face of your business when we engage your callers. We always want your caller’s experience to be a pleasant one!