It’s no doubt that a 24/7 answering service is required to pick every call in need especially during a plumbing crisis. Since plumbers are typically on site working a job, there is no time to answer phone calls during normal hours, after hours or even overflow calls.
In service businesses like this, 80% of people do not leave voicemail messages and therefore, high dollars are lost because calls are not being picked up by a live person.
When a water pipe breaks or flooding occurs, having a reliable, 24/7 customer service department is vital to your plumbing business and serving your customers with the utmost care and efficiency.
With current conditions such as COVID-19, plumbing companies and other service-related companies need to start preparing and scaling. Thinking bigger, working smarter, and having a ready- to go-staff will help you stay in the game in an unsettling economy.
We want to help your company eliminate any unanswered calls, customer complaints, or potential loss revenue. We can help you with many call center solutions and add a seamless process to receiving your messages and any pertinent customer info with impeccability and professionalism.
As an experienced, reliable contact center provider, we are geared to help your business in high volume calls, customer care, and helping communities grow stronger.
Built on 50 years of world-class customer experience and brand care, Ansafone Contact Centers can help elevate your business to the next level. As an award-winning call center provider, we are here to integrate your high-volume calls with personalized care and communications.
Anthony brings over 30 years of successful sales experience from starting with door-to-door sales to sales management in the Chicago area and has been a very impactful negotiator as well. He believes the best deals are ones done with integrity where both sides benefit.
Through his extensive sales experience, Anthony learned to build and maintain deep funnels of potential clients that became a second nature habit. By learning the ins and outs of the products and knowing the competitor’s products, he was able to overcome the competition and set major sales records while winning awards. He quickly learned that failure was not an option and time management became a very important discipline early on in his career. He saw the importance of being a team player to gain vital insight while helping others succeed.
His solution-oriented mindset has been a very positive attribute in helping and building strong client relationships. Always carrying a competitive edge, Anthony is a major asset and contributor to Ansafone’s Sales Team.
Anthony is a Belizean- American and has been married for 25 years in December and has five wonderful sons. In Anthony’s spare time, he loves to coach football and baseball.
BENEFITS TO YOU:
My customer’s benefit from my consultative approach in providing the most efficient and effective solutions I have for them. I am able to provide some detailed instructions on number forwarding and how to avoid certain pitfalls of setting up a new call center service. Some other direct benefits are an increase in new client/ customer acquisition by having a live person engaging their callers in a timely manner while reducing tedious, hold times.
Our agents are the best in the industry. We realize that we become the face of your business when we engage your callers. We always want your caller’s experience to be a pleasant one!
Sales Consultant, Ansafone Contact Centers