Live Chat as an Effective, Omni-Channel Communication Channel
With advancing technologies such as artificial intelligence ( AI) and live chat, it is no wonder that staying on top of your game and on top of technology are critical moves. When you are looking to add any customer service options to your business, one that you should consider is live chat services like those […]
Medical Practice Benefits from Partnering with a Call Center
Every medical care institution, company or practice needs a reliable and robust BPO provider or call center service. The partnership of the two is one that will determine the success of its future. With the rise of healthcare needs, a call center can be an important partner in growing and scaling any medical practice. As […]