Ansafone Podcast Highlight – How Ansafone Maintains a Positive Attitude

Episode 4 – Hear From One of Our Top Call Center Agents With Erick Rodriguez

How Ansafone Maintains a Positive Attitude

Interview Highlights:

What is active listening for Ansafone?
How Ansafone Creates a Fun, Competitive Culture

How Does Ansafone Handle Distressed Callers?

Ansafone Provides an Array of Culture-Positive Events

What are the Biggest Challenges You Face at Ansafone?

What Makes you Proud at Ansafone?

How Ansafone Maintains a Positive Attitude

How Do You Become a Great Customer Service Representative?

Which Experiences Hit Home At Ansafone?

How Do You Describe Your Role at Ansafone?

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Client Testimonials

Home Health Care Company:
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“Ansafone always goes above and beyond! They are always professional and ensure all messages are properly handled. If I have any questions or concerns, I can always count on my representative Dave! Thank you for your excellent service.”
Donation Information Hotline:
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“I am highly impressed with the exceptional level of customer service, reporting and professionalism with Ansafone.  I have worked with them for many years and found them to be action oriented and focused on quality performance.”
TAS and Call Center Support:
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"We appreciate all you have done for us in the past and wish you all the best.  Please extend my thanks to Laural and everyone at Ansafone."
Energy & Utilities:
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"I would like to express gratitude on behalf of Marion County Solid Waste for the prompt and satisfactory service you have provided to us."
Healthcare /Orthopedics:
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"Honestly, everything has been wonderful... What is most impressive to my providers and myself is the knowledge that the agents answering the phones have... It makes our jobs so much easier."
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