{"id":7650,"date":"2021-06-30T10:53:03","date_gmt":"2021-06-30T14:53:03","guid":{"rendered":"https:\/\/ansafone.com\/?p=7650"},"modified":"2022-04-16T17:07:49","modified_gmt":"2022-04-16T17:07:49","slug":"oral-healthcare-company-required-outbound-calling-service-to-alert-members-and-providers-in-different-time-zones-of-authorization-results","status":"publish","type":"post","link":"https:\/\/ansafone.com\/oral-healthcare-company-required-outbound-calling-service-to-alert-members-and-providers-in-different-time-zones-of-authorization-results\/","title":{"rendered":"Oral Healthcare Company Required Outbound Calling Service to Alert Members and Providers in Different Time Zones of Authorization Results"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"7650\" class=\"elementor elementor-7650\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-25c3ef95 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"25c3ef95\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-13f395d4\" data-id=\"13f395d4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b15d631 elementor-widget elementor-widget-heading\" data-id=\"b15d631\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Problem<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a3bd9c elementor-widget elementor-widget-text-editor\" data-id=\"2a3bd9c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>A dental healthcare company manages dental insurance plans for Americans across multiple states. The company required an outbound calling service to provide authorization results to members and providers of contracted dental plans.<br \/><br \/>Members and providers would need to be alerted as to whether authorization was approved or denied.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2cb5406 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2cb5406\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1f3d980\" data-id=\"1f3d980\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-15725a4 elementor-widget elementor-widget-heading\" data-id=\"15725a4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Search for a Solution <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5544f0b elementor-widget elementor-widget-text-editor\" data-id=\"5544f0b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The dental healthcare company requested Ansafone provide the outbound calling service needed to alert members and providers of the necessary authorization approval or denial information. No excess information would be shared with members or providers beyond what is listed on the authorization record.<br \/><br \/>Members and providers exist across many states and time zones. Outbound calls would need to adhere to state and federal laws regarding number dialing to the different areas.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0a93514 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0a93514\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-03b86f4\" data-id=\"03b86f4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bdd2796 elementor-widget elementor-widget-heading\" data-id=\"bdd2796\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Solution<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00d9c37 elementor-widget elementor-widget-text-editor\" data-id=\"00d9c37\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Ansafone places 19,000 and 21,000 outbound calls per week on behalf of the dental healthcare company to alert members and providers of authorization status.<br \/><br \/>Ansafone provides approval or denial status on authorizations. Ansafone does not provide information beyond what is provided on the authorization record.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-16fc3fa elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"16fc3fa\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c8e6cd7\" data-id=\"c8e6cd7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fd561fc elementor-widget elementor-widget-heading\" data-id=\"fd561fc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Results & Benefits<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca8ab95 elementor-widget elementor-widget-text-editor\" data-id=\"ca8ab95\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The dental healthcare company can communicate authorization approval or denial status to its thousands of members through the use of an outbound calling service. Members and providers are spread out across multiple states, so Ansafone\u2019s outbound calling service is more effective than the company could provide in-house.<br \/><br \/>Ansafone meets compliance and regulatory requirements for both state and local laws regarding outbound calling to the members across multiple states.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Problem A dental healthcare company manages dental insurance plans for Americans across multiple states. The company required an outbound calling service to provide authorization results to members and providers of contracted dental plans. Members and providers would need to be alerted as to whether authorization was approved or denied. Search for a Solution The dental [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":7651,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[204],"tags":[66],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ansafone.com\/wp-json\/wp\/v2\/posts\/7650"}],"collection":[{"href":"https:\/\/ansafone.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ansafone.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ansafone.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ansafone.com\/wp-json\/wp\/v2\/comments?post=7650"}],"version-history":[{"count":4,"href":"https:\/\/ansafone.com\/wp-json\/wp\/v2\/posts\/7650\/revisions"}],"predecessor-version":[{"id":13826,"href":"https:\/\/ansafone.com\/wp-json\/wp\/v2\/posts\/7650\/revisions\/13826"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ansafone.com\/wp-json\/wp\/v2\/media\/7651"}],"wp:attachment":[{"href":"https:\/\/ansafone.com\/wp-json\/wp\/v2\/media?parent=7650"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ansafone.com\/wp-json\/wp\/v2\/categories?post=7650"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ansafone.com\/wp-json\/wp\/v2\/tags?post=7650"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}