About Ansafone Call Center

50 Years of World-Class Customer Experience and Brand Care

Welcome to Ansafone! We are a US-based call center that works to provide premier customer experiences. With locations in California and Florida, we offer full coast-to-coast redundancy and reliable 24/7 connectivity. Our customer-centric solutions remain unparalleled in the industry today.

 

Supporting Your Business with Call Center Services

Welcome to Ansafone! We are a US-based call center that works to provide premier customer experiences. With locations in California and Florida, we offer full coast-to-coast redundancy and reliable 24/7 connectivity. Our customer-centric solutions remain unparalleled in the industry today.

 

Dedicated to Providing Customer Care

For 50 years, we’ve been here for your customers around the clock. Our trained professional agents offer the courteous help and expert knowledge your customers need. We have long-standing client relationships that go back over three decades. Longevity is key in our relationships!

 

Tailoring Our Services to Your Situation

We’ve partnered with businesses in a wide range of industries: healthcare, education, retail, banking, government and everything in between. No matter your industry, we’ll properly represent who you are and what your brand stands for.

Providing Unparalleled Customer Experience

Our full integration with your business begins by understanding you, your organization’s goals, and what your customers expect from you and your services. When your customers call in, they won’t even know that they’re talking to a call center agent rather than an in-house staff member.

Fully-Integrated Call Center Technology

When you partner with us, you won’t have to modify your current systems. Ansafone’s services integrate fully and securely with your business. We can even design a custom user interface to guarantee full compatibility with your systems. That way, you can save more on onsite resources and staff.

Our services include everything from:
  • Inbound Customer Service
  • Outbound and Inbound Sales
  • Interactive Voice Response (IVR)
  • Email Customer Service
  • Live Chat
  • Bilingual Services
  • Social Media Monitoring
  • Product Recall and Consumer Affairs
  • Business Process Outsourcing
  • And more...

There’s never a moment when our agents can’t pick up the phone, send an email, or answer a message. Even on holidays or in the event of an emergency, we’ve got you covered.

Industry Awards and Affiliations

Ready to start your next outsourcing project?

Our talented customer service representatives are here to work tirelessly for you, just as they’ve worked for countless other companies over the last 50 years. Contact us today at (800) 510-0514 to witness for yourself how Ansafone can make the difference in your company.

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Client Testimonials

Home Health Care Company:
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“Ansafone always goes above and beyond! They are always professional and ensure all messages are properly handled. If I have any questions or concerns, I can always count on my representative Dave! Thank you for your excellent service.”
Donation Information Hotline:
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“I am highly impressed with the exceptional level of customer service, reporting and professionalism with Ansafone.  I have worked with them for many years and found them to be action oriented and focused on quality performance.”
TAS and Call Center Support:
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"We appreciate all you have done for us in the past and wish you all the best.  Please extend my thanks to Laural and everyone at Ansafone."
Energy & Utilities:
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"I would like to express gratitude on behalf of Marion County Solid Waste for the prompt and satisfactory service you have provided to us."
Healthcare /Orthopedics:
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"Honestly, everything has been wonderful... What is most impressive to my providers and myself is the knowledge that the agents answering the phones have... It makes our jobs so much easier."
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