Case Studies

Problem A healthcare auditing company works to keep healthcare partners compliant with state and local regulations. The healthcare company’s audit duties require the administration of surveys to medical providers for different health plans specific to California. The healthcare auditing company...

Problem A dental healthcare company manages dental insurance plans for Americans across multiple states. The company required an outbound calling service to provide authorization results to members and providers of contracted dental plans. Members and providers would need to be...

Problem A patient recruitment company needed to recruit more patients for the clinical vaccine and medical trials of large pharmaceutical companies. The patient recruitment company wanted to avoid spending money on an in-house call center team to handle calls to...

Problem During the Covid-19 pandemic, a plasma collection company saw donations for plasma decrease significantly. This company provides a great deal of the world’s plasma for lifesaving healthcare therapies, so the decrease in plasma donations was unfortunate. This plasma collection...

Problem A financial services company that offered debit-card based banking solutions to clients looking for an easier way to send money to friends and family living in Mexico needed support handling their incoming calls for service. Based in California, the...

Problem A dental practice was having difficulty connecting patients after hours with the on-call dentists during dental emergencies. The office also needed assistance with incoming calls during their busier times. The practice often experienced an increase of 50% to 150%...

Ansafone helps manager of supplemental benefits impress existing health plan partners and expand services overall.

Ansafone helps healthcare industry leader encourage current and future customers to continue to order high-quality products directly from them.

Ansafone Helps Financial Services Company Realize 10% Annual Savings

Ansafone Dedicated Agents Help with Medical Appointment Scheduling & More

Ansafone Helps Health Plan Provider Increase Membership While Decreasing Costs

Ansafone Helps Growing Company Resolve 2-Hour Call Wait Times to Embrace Growth Opportunity for Future Success

Ansafone Responds to Large Volume Energy Rebate Program

Managed Call Surge 3 Times Regular Volume in Wake of Cyber Security Threat

Ansafone Handles High Call Volumes for Successful Clinical Trial Recruitment