Healthcare Audit Company Needed to Outsource Survey Calls for Different California Health Plans
Problem A healthcare auditing company works to keep healthcare partners compliant with state and local regulations. The healthcare company’s audit duties require the administration of surveys to medical providers for different health plans specific to California. The healthcare auditing company...
Oral Healthcare Company Required Outbound Calling Service to Alert Members and Providers in Different Time Zones of Authorization Results
Problem A dental healthcare company manages dental insurance plans for Americans across multiple states. The company required an outbound calling service to provide authorization results to members and providers of contracted dental plans. Members and providers would need to be...
Healthcare Company Required Outside Team to Enroll Patients in Clinical Trials of Large Pharmaceutical Companies
Problem A patient recruitment company needed to recruit more patients for the clinical vaccine and medical trials of large pharmaceutical companies. The patient recruitment company wanted to avoid spending money on an in-house call center team to handle calls to...
Plasma Collection Company Required Outbound Calling Service to Increase Donation Numbers During Slow Period
Problem During the Covid-19 pandemic, a plasma collection company saw donations for plasma decrease significantly. This company provides a great deal of the world’s plasma for lifesaving healthcare therapies, so the decrease in plasma donations was unfortunate. This plasma collection...
Financial Service Company Seeking Call Center to Provide Account Maintenance and New Account Support for Clients
Problem A financial services company that offered debit-card based banking solutions to clients looking for an easier way to send money to friends and family living in Mexico needed support handling their incoming calls for service. Based in California, the...
Dental Practice Needed Emergency Dispatch For On-Call Services & Coverage For Office During High Call Volumes
Problem A dental practice was having difficulty connecting patients after hours with the on-call dentists during dental emergencies. The office also needed assistance with incoming calls during their busier times. The practice often experienced an increase of 50% to 150%...
Health Products and Assistive Devices
Ansafone helps manager of supplemental benefits impress existing health plan partners and expand services overall.
Healthcare and Home Environment Products
Ansafone helps healthcare industry leader encourage current and future customers to continue to order high-quality products directly from them.
Medical Group And Diagnosing The Problem
Ansafone Dedicated Agents Help with Medical Appointment Scheduling & More
Healthcare And How Ansafone Gets Involved
Ansafone Helps Health Plan Provider Increase Membership While Decreasing Costs
Answering Service Working In Retail
Ansafone Helps Growing Company Resolve 2-Hour Call Wait Times to Embrace Growth Opportunity for Future Success
How A Call Center Helped the Federal Government
Ansafone Responds to Large Volume Energy Rebate Program
Ansafone Answering Service – Cyber Security Threat
Managed Call Surge 3 Times Regular Volume in Wake of Cyber Security Threat
Clinical Trials
Ansafone Handles High Call Volumes for Successful Clinical Trial Recruitment
