Bilingual Contact Center Services
With our world becoming more diverse and international, it’s critical that language translation is available. Ansafone offers bilingual Spanish and English translations for our client base. By expanding and accommodating Spanish-speaking customers, this can serve as a huge value-add to businesses that want to expand into the Latino market.
At Ansafone, we make our calls seamless by providing language translations to help expedite calls and emergency calls. Our bilingual call center have highly- trained employees that can help with medical, doctor appointments, place orders, and essentially, provide in-depth problem-solving , tech support, and more.
Full Fluency in the Spanish language is a highly critical role when it comes to relieving complexities and struggles of any language barriers. In some cases, like medical cases, a call can be a life or death situation where the proper translation in relaying prescription translations can strongly affect a person’s health.
At the front-end, we assure that the caller that needs Spanish translation be put in the queue immediately to match with a fluent and coherent Spanish-speaking translator to be accurate and fully understandable to the client.
We are happy to provide this bilingual answering service with utmost care and professionalism.
Currently, we only provide Spanish- speaking translations.