Covid- 19 Management Response Team and Call Center

Eight people sitting at a table with laptops having a business meeting

Call Center That’s Here when You Need it

We are your Covid-19 Management Response Team Call Center to help you get through all facets of business challenges and customer care operations during this time.

During a public health crisis such as Covid-19, business continuity and disaster recovery are both vital and necessary criterias for a sound business enterprise. Smart customer care adjustments are needed along the way to accommodate this new economic and health climate for humankind.

Critical services such as the right team, right tools and right resources will be a huge asset in preparing for increased volume of calls and communications with no downtime for agent training and added capacity.

With rising high -volume calls for medical, emergency dispatch, and testing, it is a massive undertaking that requires a solid, established call center partner for all your omni-channel services.

As your Covid-19 Management Response Team and Crisis Management Partner, Ansafone Contact Centers can assist and streamline all this for you.

The Team at Ansafone Contact Centers helps minimalize impact of any technical outages, communication failures, and accrued, unseen costs during disasters. We are here to serve and help you during these critical times.


For more info, please contact Cindy Pesa-Smith:

Phone: +1 (352) 368-0899
Toll Free: +1 (800) 561-1299

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Client Testimonials

Home Health Care Company:
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“Ansafone always goes above and beyond! They are always professional and ensure all messages are properly handled. If I have any questions or concerns, I can always count on my representative Dave! Thank you for your excellent service.”
Donation Information Hotline:
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“I am highly impressed with the exceptional level of customer service, reporting and professionalism with Ansafone.  I have worked with them for many years and found them to be action oriented and focused on quality performance.”
TAS and Call Center Support:
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"We appreciate all you have done for us in the past and wish you all the best.  Please extend my thanks to Laural and everyone at Ansafone."
Energy & Utilities:
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"I would like to express gratitude on behalf of Marion County Solid Waste for the prompt and satisfactory service you have provided to us."
Healthcare /Orthopedics:
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"Honestly, everything has been wonderful... What is most impressive to my providers and myself is the knowledge that the agents answering the phones have... It makes our jobs so much easier."