Clinical Trial Call Center Services

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Recruiting, screening, onboarding, retaining and following up with participants in clinical trials is a time-consuming process that often strains the limited budgets that most studies are bound by. Ansafone’s expertise in providing medical contact center services means we have the tools and technological systems to maximize the efficiencies in the entire clinical trial patient support process so that you are able to meet critical deadlines.

Trust Your Clinical Trials with Ansafone

Outsourcing to clinical trial call center services ensures that your study does not fall behind due to an inadequate number of qualified patients. We can oversee your entire remote clinical trial recruitment and retention campaign, which allows your clinical survey administrators to focus their expert attention on conducting the study. As your clinical trial patient recruitment company, our dedicated team of clinical trial outsourcing agents is trained in how to:

A Seamless Integration

Ansafone’s clinical research call center services seamlessly integrate with your existing study management tools to deliver real-time access to data directly from our clinical trial call center. Our clinical trial patient engagement agents collect the data determined by your specified protocols and generate database updates, progress reports and supporting documentation to ensure that valid data is available for timely trial completion. Our clinical trial patient support outsourcing responsibilities extend to providing marketing analytics that pinpoint specific markets where successfully recruited study participants originated.

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Learn more about our full array of CONTACT CENTER SERVICES to match your business needs.

Ansafone can increase your call center performance and efficiency, lower operational costs, and create new sales opportunities for your business. We are ready to support your VIP customer support outsourcing and be an extension of your brand!
Competitive advantage by increasing consumer awareness of your brand.
Improving your VIP customer service engagement levels and
Extending the reach and effectiveness of your customer outreach programs

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