We provide businesses in Los Angeles, San Francisco and San Diego with a wide range of call center services, including:
Inbound Call Center Services: Our representatives are ready and willing to field inquiries from your customers whenever they need help. We deliver a world-class customer experience and strive to deliver the highest levels of quality. We measure average handle times, abandonment rates, quality scores and even client-specific KPIs. We’re always working to improve the service we provide to your customer base with ongoing training for all our employees.
Outbound Call Center Services: We help you take the pulse of your customer base by providing telemarketing, surveys and customer retention calls. With our outbound and inbound services, we deliver a comprehensive contact center team so you can hit the ground running with your outreach efforts.
Customer Care Services: With our help, you can build and maintain stronger relationships with the people you serve. We serve as an extension of your brand, offering personalized customer care that focuses on cultivating lasting connections that enhance your business and grow your share of the market. We understand that the care you offer after the sale is just as important for your profitability as completing the sale itself.
