Blog Archive

Category: multilingual call center

Check out the latest from Ansafone.

Healthcare Contact Center Best Practices
BPO

Key Traits In a Health Care Call Center

Medical centers have unique contact center needs requiring specialty BPO partner to ensure compliance with federal regulations, careful handling of high call volumes and delivery of meaningful customer experiences along with implementation of industry best practices. Outsourcing partners provide a host of services for the healthcare industry. These range from patient support to provider assistance

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24-7 call center

Top 10 Benefits of Outsourcing Your Contact Center Needs

Companies are increasingly choosing to outsource functions to outside expert providers. Professional contact centers deliver streamlined services, reliable technology and engaging customer experiences, which gives partner agencies a rare opportunity to simultaneously reduce operating costs and boost revenue. Here are 10 reasons why smart companies are choosing to partner with BPO companies that supply customer

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outbound call center
Ansafone

Benefits of Using an Outsourced Call Center

Outsource Call Centers  If you’re looking for a way to cement your company’s reputation as a responsive, ethical, and trustworthy organization, outsource call centers offer a phenomenal solution. When utilizing services like those provided by Ansafone, you can focus on growing your business, while we handle increasing call volume. Acting as an extension of your

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Industry Awards and Affiliations

Ready to start your next outsourcing project?

Ansafone’s expertise in the contact center industry can help you identify the multichannel customer engagement strategies that will boost client satisfaction and retention rates. Contact us at (800) 510-0514 for an in-depth consultation on how to strengthen your customer communication plan with a multichannel strategy.

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Client Testimonials

Home Health Care Company:
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“Ansafone always goes above and beyond! They are always professional and ensure all messages are properly handled. If I have any questions or concerns, I can always count on my representative Dave! Thank you for your excellent service.”
Donation Information Hotline:
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“I am highly impressed with the exceptional level of customer service, reporting and professionalism with Ansafone.  I have worked with them for many years and found them to be action oriented and focused on quality performance.”
TAS and Call Center Support:
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"We appreciate all you have done for us in the past and wish you all the best.  Please extend my thanks to Laural and everyone at Ansafone."
Energy & Utilities:
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"I would like to express gratitude on behalf of Marion County Solid Waste for the prompt and satisfactory service you have provided to us."
Healthcare /Orthopedics:
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"Honestly, everything has been wonderful... What is most impressive to my providers and myself is the knowledge that the agents answering the phones have... It makes our jobs so much easier."
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