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6 things you have to know before hiring a contact center

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6 Things You Have To Know Before Hiring A Contact Center

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Why you should outsource your healthcare customer service to Ansafone

Compassionate Call Center Agents

Whether they are calling for a referral, setting an appointment or inquiring about their coverage, a comforting voice on the other end of the line sets the tone for the entire patient experience that follows.

The Latest Technology

We can engage with multiple patients at the same time by leveraging modern technology, such as live chat, to provide faster responses to critical health questions.

legal answering service agent

Save Money

You actually minimize costs by streamlining your organization’s patient management processes.

Reduce Stress

By reducing the stress on front-office staff, or eliminating the financial burden of running an in-house call center you and your staff can concentrate on what you do best, taking care of patients.

Happy man doctor writing something down on his clipboard

Is compassion the Center of Your Health Care Call Center?

Ansafone’s health care call center is the critical link to fulfilling your promise for high standards of care. Contact an experienced account manager at (800) 510-0514 to discover how our compassionate call center agents can help you provide patients with superior customer service during some of the most sensitive moments in their lives.

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Client Testimonials

Home Health Care Company:
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“Ansafone always goes above and beyond! They are always professional and ensure all messages are properly handled. If I have any questions or concerns, I can always count on my representative Dave! Thank you for your excellent service.”
Donation Information Hotline:
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“I am highly impressed with the exceptional level of customer service, reporting and professionalism with Ansafone.  I have worked with them for many years and found them to be action oriented and focused on quality performance.”
TAS and Call Center Support:
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"We appreciate all you have done for us in the past and wish you all the best.  Please extend my thanks to Laural and everyone at Ansafone."
Energy & Utilities:
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"I would like to express gratitude on behalf of Marion County Solid Waste for the prompt and satisfactory service you have provided to us."
Healthcare /Orthopedics:
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"Honestly, everything has been wonderful... What is most impressive to my providers and myself is the knowledge that the agents answering the phones have... It makes our jobs so much easier."