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Whether they are calling for a referral, setting an appointment or inquiring about their coverage, a comforting voice on the other end of the line sets the tone for the entire patient experience that follows.
We can engage with multiple patients at the same time by leveraging modern technology, such as live chat, to provide faster responses to critical health questions.
You actually minimize costs by streamlining your organization’s patient management processes.
By reducing the stress on front-office staff, or eliminating the financial burden of running an in-house call center you and your staff can concentrate on what you do best, taking care of patients.
Ansafone’s health care call center is the critical link to fulfilling your promise for high standards of care. Contact an experienced account manager at (800) 510-0514 to discover how our compassionate call center agents can help you provide patients with superior customer service during some of the most sensitive moments in their lives.