Talking about AI (Artificial Intelligence) with Jared Mendez, CTO, of Ansafone Contact Centers
In this full podcast interview, we talk with Jared Mendez, CTO, of Ansafone Contact Centers about call center technology and artificial intelligence. Ansafone Contact Centers is a national call center that offers omni- channel call center services and bilingual services....
Our Up and Close Podcast Interview with Terra Saffen, Dir. of Operations-West Coast of Ansafone Contact Centers
In this full podcast interview, we talk with Terra Saffen, Dir. of Operations-West Coast of Ansafone Contact Centers about what it's like to work for a national call center and the ins and outs of the industry. Terra shares her...
Hear it from One of Our Top Call Center Agents, Erick Rodriguez – Shift Lead
Ansafone Contact Centers is a national, award-winning BPO contact center based in Miami, FL and Santa Ana, CA. With other multiple geo locations, Ansafone can help with any call center solutions. Take a listen into the inside scoop of what's...
CEO, Randy Harmat from Ansafone Call Centers Shares His Insights on the Call Center Industry
In this full podcast interview with Ansafone Contact Centers, CEO, Randy Harmat, shares his vision of his company and what it takes to be in the call center industry. Ansafone Contact Centers prides itself on 50 years of world-class customer...
Real Stories Told by Agents at Ansafone Contact Centers! Get the Behind the Scenes of What It Takes to Help Life-Threatening Calls!
In this episode, we interview some of the agents at Ansafone to learn what it takes to handle life-threatening calls.
The 50 Yr. Establishment of Ansafone Contact Centers and How They Pioneered the Call Center Industry
In this full 30 min. interview with Ansafone Contact Centers, Tim Austrums, the VP of Sales/Marketing delves deep into the ins and outs of the call center industry, sharing industry knowledge, vast experience, and crisis management. In a candid and...
