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Ansafone Earns SOC 2 Certification

OCALA, FL (Oct. 1, 2018) – Ansafone, a U.S. based outsourced Contact Center has earned SOC 2 certifications for both the Ocala, FL and Santa Ana, CA locations. SOC 2 compliance ensures that your provider receives regular SOC 2 reports with descriptions of the company’s efforts to deliver on the following five Trust Service Principles:

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ANSAFONE PARTNERS WITH MAKE-A-WISH

PRESS RELEASE FOR IMMEDIATE RELEASE 05/15/2018 ANSAFONE PARTNERS WITH MAKE-A-WISH Coral Gables, FL (May 12, 2018) – Ansafone, a U.S. based outsourced Contact Center was a Gold Sponsor for Make-A-Wish Southern Florida at their recent Brunch Under the Big Top Event. “Everyone knows Make-A-Wish and the incredible work that they do for children with life-threatening illnesses.

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Ansafone Wins 2017 Elite Contact Center Outsourcing Award

PRESS RELEASE FOR IMMEDIATE RELEASE 08/02/2017 Santa Ana, CA (August 2, 2017) — Ansafone, a full service provider of inbound, outbound and e-bound outsourced contact center services across the United States, proudly announced today that the company has received the 2017 Elite Contact Center Outsourcing Award organised by TMC, a global, integrated media company helping clients build

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Ansafone Wins 2017 CCW Excellence Award

PRESS RELEASE FOR IMMEDIATE RELEASE 8/02/2017 ANSAFONE WINS TOP HONOR AT LAS VEGAS Santa Ana, CA (August 2, 2017) – Ansafone, a U.S. based outsourced Contact Center took the gala night of CCW Excellence Awards by storm earlier last month by winning the Best in Class Contact Center (over 200 seats) Runner-up Award. The prestigious ceremony

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CCW Excellence Award
News & Events

Ansafone named 2017 CCW Excellence Award Finalist

Ansafone Recognized as Finalist for CCW Excellence Award Nationwide Release – May 3, 2017 – The Best in Class Contact Center award is dedicated to recognizing world-class thinking, creativity and execution actors the full spectrum of call center functions. Call Center Week (CCW) is the world’s most significant community, centered around customer management practices, call centers,

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News & Events

Ansafone Contact Centers Awarded a 2016 MVP Quality Award

Santa Ana, California, April 19, 2016— Ansafone Contact Centers has been named a winner of a Silver MVP Quality Award from TMC‘s CUSTOMER magazine. “We are honored to be recognized with this prestigious award for the third year in a row,” said Randy Harmat, CEO, Ansafone Contact Centers. “For the past 46 years, Ansafone has continued to deliver a

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Ansafone Deploys Interactive Intelligence All-in-One IP Communications Software Suite

December 3, 2013 1:21 pm News, Press Release Call Center, cic, Contact Center, Implement, interactive intelligence, Irvine, Los Angeles, Orange County, Santa Ana, Southern California Source:  Business Wire Press Release Outsourced contact center reports improved customer service, increased agent productivity, and reduced costs as a result of software suite deployment INDIANAPOLIS & SANTA ANA, Calif.–(BUSINESS WIRE)–Ansafone Contact Centers, which provides outsourced contact center services nationwide, has deployed

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Ansafone Contact Centers Selected as an Innovator Award Finalist by Interactive Intelligence

Ansafone Contact Centers has been honored by Interactive Intelligence as an Innovator Award finalist for 2013. Santa Ana, CA (PRWEB) May 16, 2013 Ansafone Contact Centers, with contact center facilities in California and Florida, has been honored by Interactive Intelligence as a finalist in their 2013 Innovator Award. Interactive Intelligence has selected Ansafone Contact Centers

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Industry Awards and Affiliations

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