COVID-19: Announcement

covid-19-summary

At Ansafone, we are keenly aware of the potential impact of the coronavirus (COVID-19) and are taking steps to provide for the continuity of our services and the safety of our employees. Disaster preparedness is an integral part of our risk management program and includes a viable pandemic plan. Below are some of the features of the plan and actions we are taking:

• We have the necessary equipment, as well as backup systems and technical support that will allow our workforce to work remotely in compliance with our security and other policies, and quality standards.
• We have frequent communications with our employees, which include instructing them to stay home if they feel sick, how to recognize the COVID-19 and its symptoms, social distancing, and reminders about proper hygiene.
• We stay up-to-date on the latest developments, which includes checking resources such as the Centers for Disease Control and Prevention (CDC); the World Health Organization; the Occupational Safety and Health Administration (OSHA); and local boards of health.

The outbreak of COVID-19 and its threats are changing rapidly. We will provide further updates on our website at www.Ansafone.com  as new information is available.

You can also learn more to stay safe and healthy here.

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Client Testimonials

Home Health Care Company:
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“Ansafone always goes above and beyond! They are always professional and ensure all messages are properly handled. If I have any questions or concerns, I can always count on my representative Dave! Thank you for your excellent service.”
Donation Information Hotline:
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“I am highly impressed with the exceptional level of customer service, reporting and professionalism with Ansafone.  I have worked with them for many years and found them to be action oriented and focused on quality performance.”
TAS and Call Center Support:
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"We appreciate all you have done for us in the past and wish you all the best.  Please extend my thanks to Laural and everyone at Ansafone."
Energy & Utilities:
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"I would like to express gratitude on behalf of Marion County Solid Waste for the prompt and satisfactory service you have provided to us."
Healthcare /Orthopedics:
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"Honestly, everything has been wonderful... What is most impressive to my providers and myself is the knowledge that the agents answering the phones have... It makes our jobs so much easier."
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