Blog Archive

Category: Press Releases

Check out the latest from Ansafone.

Press Releases

Welcoming Gina Robertson, new VP of Client Services, to Ansafone Contact Centers’ Leadership Team!

Ocala, FL- January 18, 2021 Ansafone Contact Centers is ringing in the New Year with new leadership. This leading contact center and BPO provider is pleased to announce and welcome Gina Robertson as the new Vice President of Client Services. With multiple locations nationwide, Ansafone looks forward to having her join the corporate management team,

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Press Releases

Ansafone Contact Centers Welcomes Ben Martorano, our new VP of Operations, to Our Leadership Team! Santa Ana, CA

With the New Year in full force, Ansafone Contact Centers is pleased to announce that Ben Martorano will take on the role of Vice President of Operations. With multiple locations nationwide, this leading contact center and BPO provider welcomes his leadership, experience, and passion for success. The West Coast headquarters in Santa Ana, CA, embraces

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Outsourcing Partner of the Year
Ansafone

Ansafone recognized as Outsourcing Partner of the Year

PRESS RELEASE – Outsourcing Customer Service Ansafone Wins 2019 Excellence in Customer Service Award Ocala, FL —May 7, 2019—Ansafone announced today that it has been named a winner in the 2019 Excellence in Customer Service Award presented by Business Intelligence Group. Ansafone was recognized because of its excellence in creating tailored solutions to answer their

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BPO – ANSAFONE PARTNERS WITH MAKE-A-WISH

BPO – PRESS RELEASE FOR IMMEDIATE RELEASE 05/15/2018 ANSAFONE PARTNERS WITH MAKE-A-WISH Coral Gables, FL (May 12, 2018) – Ansafone, a U.S. based outsourced Contact Center was a Gold Sponsor for Make-A-Wish Southern Florida at their recent Brunch Under the Big Top Event. “Everyone knows Make-A-Wish and the incredible work that they do for children with

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Ansafone Wins 2017 Elite Contact Center Outsourcing Award

PRESS RELEASE – Outsourcing Award FOR IMMEDIATE RELEASE, Outsourcing Award 08/02/2017 Santa Ana, CA (August 2, 2017) — Ansafone, a full service provider of inbound, outbound and e-bound outsourced contact center services across the United States, proudly announced today that the company has received the 2017 Elite Contact Center Outsourcing Award organised by TMC, a global,

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Ansafone Wins 2017 CCW Excellence Award

PRESS RELEASE FOR IMMEDIATE RELEASE, Award 8/02/2017 ANSAFONE WINS Award AT LAS VEGAS Santa Ana, CA (August 2, 2017) – Ansafone, a U.S. based outsourced Contact Center took the gala night of CCW Excellence Awards by storm earlier last month by winning the Best in Class Contact Center (over 200 seats) Runner-up. The prestigious ceremony

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Silver medal award for customer service in 2016
News & Events

Ansafone Contact Centers Awarded a 2016 MVP Quality Award

Santa Ana, California, April 19, 2016— Ansafone Call Center has been named a winner of a Silver MVP Quality Award from TMC‘s CUSTOMER magazine. “We are honored to be recognized with this prestigious award for the third year in a row,” said Randy Harmat, CEO, Ansafone Contact Centers. “For the past 46 years, Ansafone has continued to

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Ansafone Deploys Interactive Intelligence All-in-One IP Communications Software Suite

December 3, 2013 1:21 pm News, Press Release Call Center, cic, Contact Center, Implement, interactive intelligence, Software Suite, Irvine, Los Angeles, Orange County, Santa Ana, Southern California Source:  Business Wire Press Release Outsourced contact center reports improved customer service, increased agent productivity, and reduced costs as a result of software suite deployment INDIANAPOLIS & SANTA ANA, Calif.–(BUSINESS WIRE)–Ansafone Contact Centers, which provides outsourced contact center services

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Industry Awards and Affiliations

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Client Testimonials

Home Health Care Company:
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“Ansafone always goes above and beyond! They are always professional and ensure all messages are properly handled. If I have any questions or concerns, I can always count on my representative Dave! Thank you for your excellent service.”
Donation Information Hotline:
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“I am highly impressed with the exceptional level of customer service, reporting and professionalism with Ansafone.  I have worked with them for many years and found them to be action oriented and focused on quality performance.”
TAS and Call Center Support:
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"We appreciate all you have done for us in the past and wish you all the best.  Please extend my thanks to Laural and everyone at Ansafone."
Energy & Utilities:
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"I would like to express gratitude on behalf of Marion County Solid Waste for the prompt and satisfactory service you have provided to us."
Healthcare /Orthopedics:
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"Honestly, everything has been wonderful... What is most impressive to my providers and myself is the knowledge that the agents answering the phones have... It makes our jobs so much easier."
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