Ansafone recognized as Outsourcing Partner of the Year

Outsourcing Partner of the Year

PRESS RELEASE – Outsourcing Customer Service

Ansafone Wins 2019 Excellence in Customer Service Award

Ocala, FL —May 7, 2019—Ansafone announced today that it has been named a winner in the 2019 Excellence in Customer Service Award presented by Business Intelligence Group.

Ansafone was recognized because of its excellence in creating tailored solutions to answer their client’s needs. Through a partnership with one of their clients, they were able to fix technological issues for the client, while providing impressive gains in customer service metrics.

“Year after year the role of customer service plays a more important role in all of our lives,” said Maria Jimenez, Chief Operating Officer of the Business Intelligence Group. “We are thrilled to be honoring Ansafone as they are leading by example and making real progress on improving the daily lives of so many.”

 

About Ansafone – Outsourcing Customer Service

www.ansafone.com


Ansafone is a 24/7/365 US-based call center service provider and BPO company leading successful businesses toward a premier customer experience. From healthcare and education to banking, government, retail and a number of other industries, we’ve been there for your customers around the clock with the courteous help and expert knowledge they need to stay engaged with your business.

About Business Intelligence Group

The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives having experience and knowledge. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.

Contacts

Chris Gronberg
VP, Sales and Marketing
Ansafone Contact Centers

CGronberg@Ansafone.com
101 NE 2nd St.
Ocala, FL 34470
+1 (714) 560-1018

 

Maria Jimenez

Chief Nominations Officer

Business Intelligence Group

jmaria@bintelligence.com

+1 (909) 529-2737

Industry Awards and Affiliations

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Client Testimonials

Home Health Care Company:
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“Ansafone always goes above and beyond! They are always professional and ensure all messages are properly handled. If I have any questions or concerns, I can always count on my representative Dave! Thank you for your excellent service.”
Donation Information Hotline:
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“I am highly impressed with the exceptional level of customer service, reporting and professionalism with Ansafone.  I have worked with them for many years and found them to be action oriented and focused on quality performance.”
TAS and Call Center Support:
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"We appreciate all you have done for us in the past and wish you all the best.  Please extend my thanks to Laural and everyone at Ansafone."
Energy & Utilities:
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"I would like to express gratitude on behalf of Marion County Solid Waste for the prompt and satisfactory service you have provided to us."
Healthcare /Orthopedics:
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"Honestly, everything has been wonderful... What is most impressive to my providers and myself is the knowledge that the agents answering the phones have... It makes our jobs so much easier."
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