PRESS RELEASE – Outsourcing Customer Service
Ansafone Wins 2019 Excellence in Customer Service Award
Ocala, FL —May 7, 2019—Ansafone announced today that it has been named a winner in the 2019 Excellence in Customer Service Award presented by Business Intelligence Group.
Ansafone was recognized because of its excellence in creating tailored solutions to answer their client’s needs. Through a partnership with one of their clients, they were able to fix technological issues for the client, while providing impressive gains in customer service metrics.
“Year after year the role of customer service plays a more important role in all of our lives,” said Maria Jimenez, Chief Operating Officer of the Business Intelligence Group. “We are thrilled to be honoring Ansafone as they are leading by example and making real progress on improving the daily lives of so many.”
About Ansafone – Outsourcing Customer Service
Ansafone is a 24/7/365 US-based call center service provider and BPO company leading successful businesses toward a premier customer experience. From healthcare and education to banking, government, retail and a number of other industries, we’ve been there for your customers around the clock with the courteous help and expert knowledge they need to stay engaged with your business.
About Business Intelligence Group
The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives having experience and knowledge. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.
Contacts
Chris Gronberg
VP, Sales and Marketing
Ansafone Contact Centers
CGronberg@Ansafone.com
101 NE 2nd St.
Ocala, FL 34470
+1 (714) 560-1018
Maria Jimenez
Chief Nominations Officer
Business Intelligence Group
jmaria@bintelligence.com
+1 (909) 529-2737
