If anything in your household breaks down, a 24/7 reliable, answering service is ready to take your call or claim. As an extension of your home warranty company, our professionally-trained agents can handle and resolve any customer issues, complaints, or claims on your behalf with empathy and active listening.
Rest assure that each call is picked up by a live person during normal hours, after hours, or overflow especially when a homeowner is in distress and you are there for them!
Ansafone is uniquely positioned to help you by being an extension of your customer service sales/returns divisions or any other business unit where you are experiencing abnormal higher call volume.
As your strategy expert, we can provide professional contact center solutions and strong customer service for your Ecommerce platform. Known to have supported many Fortune 500 companies and enterprises, Ansafone Contact Centers is geared to scale, partner, and support your customer service needs. As a veteran in the contact center space, we have the capacity, the clout and depth of experience to produce a five- star customer experience for your brand.
We offer contact center services around the U.S and we also utilize our robust At -Home customer service model and advanced technology, as well.
Built on 50 years of world-class customer experience and brand care, Ansafone Contact Centers can help elevate your business to the next level. As an award-winning call center provider, we are here to integrate your high-volume calls with personalized care and communications.
Anthony brings over 30 years of successful sales experience from starting with door-to-door sales to sales management in the Chicago area and has been a very impactful negotiator as well. He believes the best deals are ones done with integrity where both sides benefit.
Through his extensive sales experience, Anthony learned to build and maintain deep funnels of potential clients that became a second nature habit. By learning the ins and outs of the products and knowing the competitor’s products, he was able to overcome the competition and set major sales records while winning awards. He quickly learned that failure was not an option and time management became a very important discipline early on in his career. He saw the importance of being a team player to gain vital insight while helping others succeed.
His solution-oriented mindset has been a very positive attribute in helping and building strong client relationships. Always carrying a competitive edge, Anthony is a major asset and contributor to Ansafone’s Sales Team.
Anthony is a Belizean- American and has been married for 25 years in December and has five wonderful sons. In Anthony’s spare time, he loves to coach football and baseball.
BENEFITS TO YOU:
My customer’s benefit from my consultative approach in providing the most efficient and effective solutions I have for them. I am able to provide some detailed instructions on number forwarding and how to avoid certain pitfalls of setting up a new call center service. Some other direct benefits are an increase in new client/ customer acquisition by having a live person engaging their callers in a timely manner while reducing tedious, hold times.
Our agents are the best in the industry. We realize that we become the face of your business when we engage your callers. We always want your caller’s experience to be a pleasant one!
Sales Consultant, Ansafone Contact Centers