Customer Experience for Millennials
Millennials are large and in charge. Millennials are set to pass the Baby Boomer generation in purchasing power as consumers and decision-makers within the business world. The millennial generation is entirely different than any other generation, having grown up with technology at their fingertips. This constant presence of technology has triggered an evolution of the customer […]
Outsourcing Beyond Just Phone Calls
Gone are the days of pushing a button and forwarding calls to an answering service. And, gone are the days where an operator sits and takes messages all night. Today, call outsourcing is truly a way of offering your customers your services around-the-clock without having to add extra employees to your payroll. What you should […]
Terra Saffen
DIRECTOR OF OPERATIONS, WEST COAST
Lynda Owens
DIRECTOR OF OPERATIONS, EAST COAST
BPO Services Add To Your Customer Experience
Gina Robertson
Vice President of Client Services
Chris Gronberg
VICE PRESIDENT, SALES AND MARKETING
Clinical Trials
Ansafone Handles High Call Volumes for Successful Clinical Trial Recruitment
Jared Mendez
CHIEF TECHNOLOGY OFFICER
Meredith Gaitanis
CHIEF FINANCIAL OFFICER