Blog Archive

Month: November 2019

Check out the latest from Ansafone.

customer experience for millenials
Ansafone

Customer Experience for Millennials

Millennials are large and in charge. Millennials are set to pass the Baby Boomer generation in purchasing power as consumers and decision-makers within the business world. The millennial generation is entirely different than any other generation, having grown up with technology at their fingertips. This constant presence of technology has triggered an evolution of the customer

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outsourcing beyond phone calls
Ansafone

Outsourcing Beyond Just Phone Calls

Gone are the days of pushing a button and forwarding calls to an answering service. And, gone are the days where an operator sits and takes messages all night. Today, call outsourcing is truly a way of offering your customers your services around-the-clock without having to add extra employees to your payroll. What you should

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Industry Awards and Affiliations

Ready to start your next outsourcing project?

Ansafone’s expertise in the contact center industry can help you identify the multichannel customer engagement strategies that will boost client satisfaction and retention rates. Contact us at (800) 510-0514 for an in-depth consultation on how to strengthen your customer communication plan with a multichannel strategy.

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Client Testimonials

Home Health Care Company:
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“Ansafone always goes above and beyond! They are always professional and ensure all messages are properly handled. If I have any questions or concerns, I can always count on my representative Dave! Thank you for your excellent service.”
Donation Information Hotline:
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“I am highly impressed with the exceptional level of customer service, reporting and professionalism with Ansafone.  I have worked with them for many years and found them to be action oriented and focused on quality performance.”
TAS and Call Center Support:
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"We appreciate all you have done for us in the past and wish you all the best.  Please extend my thanks to Laural and everyone at Ansafone."
Energy & Utilities:
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"I would like to express gratitude on behalf of Marion County Solid Waste for the prompt and satisfactory service you have provided to us."
Healthcare /Orthopedics:
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"Honestly, everything has been wonderful... What is most impressive to my providers and myself is the knowledge that the agents answering the phones have... It makes our jobs so much easier."
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