Lynda Owens

DIRECTOR OF OPERATIONS, EAST COAST

Lynda is in charge of the day to day management of the East Coast operations including two call centers. She has over 28 years in management and has been in customer service industry for 41 years. She started out an agent and worked through many departments within the call center, gaining a clear understanding of the processes necessary to create a efficient and professional contact center. Lynda is a certified welder and can program robotic welders.

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