Lynda Owens

DIRECTOR OF OPERATIONS, EAST COAST

Lynda Owens is in charge of the day to day management of the East Coast operations including two call centers. She has over 28 years in management and has been in customer service industry for 41 years. She started out an agent and worked through many departments within the call center, gaining a clear understanding of the processes necessary to create a efficient and professional contact center. Lynda is a certified welder and can program robotic welders.


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Establish your brand as the premier resource in your industry by delivering superior customer service at every contact point with Ansafone Contact Centers. Your customers deserve a world-class customer experience. Ansafone delivers award-winning, industry-recognized, unparalleled customer service.

Looking for an outbound call center to help you meet your organization’s goals, increase sales, save you money, and expand your business? You’ll need an outbound BPO service. At Ansafone, we become a seamless extension of your business and provide you and your customers with award-winning, industry-recognized, unparalleled customer service. We’ve partnered with businesses in a wide range of industries: healthcare, education, retail, banking, government and everything in between. No matter your industry, we’ll properly represent who you are and what your brand stands for.

With our 50 years of contact center experience, we have the knowledge and expertise you’re looking for, along with the cutting-edge technology and tools you need. It begins with learning about you and your business, and then creating a customized solution that delivers. At Ansafone, single call resolution is the goal for every customer, every time.

Our customer-centric approach works within any industry. Each client receives focused attention and the benefit of relevant expertise, while the superior quality of our customer experience remains the priority. We can integrate into your systems in real time, or build a customized solution. We work with you to develop key performance indicators (KPI’s) that help you measure our performance and ensure a world-class customer experience.

We are a US-based call center that works to provide premier customer experiences. With locations in California and Florida, we offer full coast-to-coast redundancy and reliable 24/7 connectivity. Our customer-centric solutions remain unparalleled in the industry today. For 50 years, we’ve been here for your customers around the clock. Our trained professional agents offer the courteous help and expert knowledge your customers need. We have long-standing client relationships that go back over three decades. Longevity is key in our relationships!

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Client Testimonials

Home Health Care Company:
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“Ansafone always goes above and beyond! They are always professional and ensure all messages are properly handled. If I have any questions or concerns, I can always count on my representative Dave! Thank you for your excellent service.”
Donation Information Hotline:
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“I am highly impressed with the exceptional level of customer service, reporting and professionalism with Ansafone.  I have worked with them for many years and found them to be action oriented and focused on quality performance.”
TAS and Call Center Support:
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"We appreciate all you have done for us in the past and wish you all the best.  Please extend my thanks to Laural and everyone at Ansafone."
Energy & Utilities:
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"I would like to express gratitude on behalf of Marion County Solid Waste for the prompt and satisfactory service you have provided to us."
Healthcare /Orthopedics:
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"Honestly, everything has been wonderful... What is most impressive to my providers and myself is the knowledge that the agents answering the phones have... It makes our jobs so much easier."
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