Blog Archive

Cyber thieves are siphoning billions of dollars each year from businesses and consumers. The retail industry must remain vigilant in protecting customers’ private information. Any company that processes credit card information by phone, fax or online must comply with the Payment Card Industry Data Security Standards (PCI-DSS). The stakes are even higher for retail call centers. In particular, those that accept, handle or store credit and debit card data for ongoing purchases or recurring billing.